Show All Answers

1. What is CodeRED®?
2. What types of emergencies will CodeRED® be used for and how often will it be used?
3. Why should I enroll in CodeRED®?
4. How do I sign up for CodeRED®?
5. Is there a cost for enrolling in CodeRED®?
6. Does enrollment in the CodeRED® Emergency Alert System automatically register me for the Severe Weather Warning System?
7. What if I don’t want all of the weather notifications provided by the Severe Weather Warning System?
8. Can I register more than 1 telephone number?
9. What if I want to opt out of all CodeRED® notifications?
10. What other communities use CodeRED®?
11. Can TTY/TDD (Telecommunications Device for the Deaf) equipment receive CodeRED® notifications?
12. What if I’m not home to receive the alert message?

Show All Answers

1. Do I need a permit for my home improvement project?
2. My family would like to construct a swimming pool in our backyard. What do we need to do?
3. How can I find out if a piece of property is located in the flood zone?
4. How do I find out the zoning of a piece of property?
5. How can I determine the dimensions of my property?
6. Does Fairfield offer incentive programs for new or expanding businesses?
7. Do I have to get a permit before I can open my new business?
8. Where can I get a list of all businesses in Fairfield?

Show All Answers

1. How is my utility bill calculated?
2. How can I get a copy of the City's Comprehensive Annual Financial Report?
3. Does the city's Finance Department play a role in collecting estate taxes?
4. Where are you located?
5. What is your tax rate?
6. What if I have a question on my property taxes?

Show All Answers

1. Where can I get fire extinguishers refilled?
2. How can I safely dispose of hazardous materials?
3. Where can I file complaints about abandoned cars and property maintenance violations?
4. Will I be billed for fire or emergency medical services?
5. Where can I report a leaking fire hydrant?
6. Where can I report abandoned vehicles parked in fire lanes or on public streets?
7. How can I report fire hazards?
8. Where can I direct comments about the service provided by the Fairfield Fire Department personnel?
9. Where can I report suspected arson activity?
10. What steps should I take for a child with fire-playing behavior?
11. What type of fire extinguisher should I have in my home?
12. Why is my smoke detector making a funny sound (chirping)?
13. Do I need a carbon monoxide detector in my house?
14. Do digital phones work with 911?

Show All Answers

1. Does the City collect the personal property taxes paid by businesses located in Fairfield?
2. When are you open?
3. How soon can I expect my refund?
4. My company will not withhold Fairfield taxes. What can I do?
5. If I have W-2 income and a schedule, can I use a schedule loss against my W-2?
6. Does Fairfield have a school district tax?
7. I have rental property, do I need to file on the property with Fairfield?
8. Do I have to file under the same status as I do my federal and state returns?
9. I have business expenses, can I claim them?
10. I have moved out of Fairfield, but keep getting letters and/or returns from you, what do I need to do?
11. Do I need to file a return?
12. How do I get a return?
13. What needs to be included with my return?
14. How do I handle credit for taxes paid to other cities?

Show All Answers

1. GIS stands for what?
2. What can you do with GIS?
3. What GIS technology does Fairfield use?
4. How accurate is Fairfield's GIS data?
5. How often is the data updated?
6. How is the data projected?

Show All Answers

1. Do I have to apply online?
2. How can I learn more about becoming a City of Fairfield Police Officer?
3. How will I be contacted for an interview with the City?
4. What benefits does the City provide to its employees?

Show All Answers

1. Who has to file income taxes?
2. What has to be filed with income taxes?
3. What is the current tax rate?
4. When should income taxes be filed?
5. Where is the Income Tax Office located?
6. Why does a return have to be filed?
7. How can I get help regarding my income taxes?
8. How do I register as an individual?
9. How do I register as a business/withholder?

Show All Answers

1. How can I reserve a park facility?
2. I'd like to register for a Parks and Recreation program, what do I need to do?
3. How do I contact a park ranger?
4. What is the brush chipping program?

Show All Answers

1. Where do I call to report a possible water main break?
2. My sanitary sewer is backing up. What should I do?
3. I have a question about my City of Fairfield Utility Bill.
4. Where can I report a leaking fire hydrant?
5. Why are Boil Water Advisories issued?
6. Why does the City of Fairfield have a Backflow Prevention Program?
7. Who do I call about storm sewer problems?
8. What is my responsibility regarding sewer as a home or business owner?
9. Is my home or property connected to the City's public water andor sewer system?
10. I need to repair or replace my water and/or sewer line. What should I do?
11. I see raw sewage coming out of a manhole. What should I do?
12. Does the Public Utility Department Laboratory preform all analysis of water and wastewater samples?
13. Who should I contact if I experience problems with my water?
14. I see little blue and/or green flags with the Public Utility Departments telephone number in my area. What does that mean?
15. How do I get information about the quality of the water produced by the Fairfield Water Treatment Plant?
16. Do I have to use Duke Energy as my electric provider?
17. How do I dispose of tree limbs or brush?
18. Who do I talk to about getting my garbage picked up?
19. How do I dispose of my old large appliances (e.g. washer, dryer, refrigerator, stove, dishwasher)?
20. How can I safely dispose of hazardous materials?
21. How can I safely dispose of unused medications or controlled substances?

Show All Answers

1. Who do I contact to report a street light outage?
2. Who is responsible for the street tree in front of my house?
3. Who do I talk to about getting my garbage picked up?
4. How do I dispose of large appliances?
5. Where can I report a leaking water main or fire hydrant?
6. Where do I report a dead animal in the road?

Show All Answers

1. Is there a charge to upgrade to the larger recycling container?
2. Can I get more than one cart?
3. What should I do with my old red bin?
4. What if my new recycling cart breaks?
5. If I need a recycling cart, can I pick one up at the Fairfield Municipal building?
6. If I move, can I take the recycling cart to my new address?
7. If my cart is lost, stolen or damaged, what should I do?
8. I chose not to upgrade to the recycling cart, but I would like one after all. Can I still get one?
9. Do I need to separate recycled paper from cans and bottles?
10. I live in an apartment or condominium complex that does not have recycling. What should I do with my recyclables?

Show All Answers

1. How is my utility bill calculated?
2. Why is my utility bill higher than normal?
3. Why does sewer cost more than water?

Show All Answers

1. Who do I call if I have a sewer backup?
2. My sanitary sewer is backing up. What should I do?
3. Who do I call about odor problems in my home?
4. Who do I call about storm sewer problems?
5. I see raw sewage coming out of a manhole. What should I do?
6. Is my home or property connected to the sanitary sewers?
7. Why do collection crews cross my property?
8. How can my sewer lateral be accessed?
9. I can smell sewer odors in my house, what is causing this?
10. I can smell sewer odors outside my house, what's causing this?
11. I have experienced a sewer backup. How do I clean and disinfect the area?
12. I recently had a sewer backup in my house. What caused it?
13. What causes sewer backups?
14. What is my responsibility for the sewer as a home or business owner compared to the City's responsibility?
15. Who do I call if the sewer backup is my responsibility?
16. What is a sewer lateral?
17. I need to repair or replace my sewer line. What should I do?
18. Where is the Wastewater Treatment Facility located?
19. What are the hours of operation for the plant?
20. Can I visit the plant?
21. Does water from the storm drain system go through the Wastewater Plant as well?
22. Where does the water leaving the wastewater treatment plant go?

Show All Answers

1. Who should I contact if I experience problems with my water?
2. Where do I call to report a possible water main break?
3. Where can I report a leaking fire hydrant?
4. I see little blue flags with your telephone number in my area. What does that mean?
5. Where is the Fairfield Water Treatment Plant located?
6. What are the hours of operation for Fairfield's Water Treatment Plant?
7. What is the source of the City of Fairfield's drinking water?
8. How do I get information about the quality of the water produced by the Fairfield Water Treatment Plant?
9. What is the pH of Fairfield's water?
10. What is the hardness of Fairfield's water?
11. If my water has an odor, what should I do?
12. Why is my water rusty?
13. Why is there a pink ring or a dark ring in my toilet?
14. Why does my water look cloudy?
15. Should I buy a home water softener?
16. What causes pinhole leaks?