Health & Safety at Fairfield Community Arts Center

Know Before You Go!

Health & Safety at Fairfield Community Arts Center

The safety and well-being of our patrons, artists and staff is our top priority. As we welcome you back to the FCAC, we have put the following measures into place to make your experience as safe and touch-free as possible.

Safety Guidelines

  • Masks/Facial Coverings are required at all times for patrons ages 2 and up, staff and volunteers, even while seated.
  • Masks will be made available at the theater entrance for those who need them.
  • Temperature checks are conducted for all staff and volunteers. Temperature checks using a non-contact infrared thermometer may be required for patron entry.
  • We ask patrons and staff to conduct the following self-assessment before coming to FCAC and please stay home if any of the answers are yes:
    • Are you experiencing the following symptoms?
    • Cough
    • Shortness of breath or difficulty breathing
    • Fever
    • Chills
    • Muscle pain
    • Sore throat
    • Loss of taste or smell
    • Have you been in contact with someone known or presumed to have COVID-19 within the past 14 days?
  • Patrons are asked to observe social distancing guidelines at all times while in the venue, as well as when entering and exiting.
  • Patrons are asked to locate and reference the informational signage located at each entrance of the FCAC to educate them on the Responsible Restart Ohio mandatory and recommended guidelines.
  • Floor markers will be used at the front desk, café and theater entrance to help maintain social distancing. 
  • The lobby of the FCAC is closed to seating in sections and has been reconfigured with removed or spaced out seating to accommodate social distancing.
  • Congregating in the lobby prior to or after performance is prohibited. Please arrive no more than 45 minutes prior to curtain, visit the box office if necessary and immediately go to assigned ticketed seat.
  • Clear partitions have been installed at the front desk between the front desk staff and patrons.
  • In advance of your performance, you will receive an email from FCAC with any updated guidelines in accordance with the CDC, State of Ohio and/or City of Fairfield.

Cleaning Protocols

  • In addition to our standard cleaning process, we are increasing the cleaning frequency of all public spaces. The cleaning and disinfecting products we used are approved by the EPA and proven to be effective against COVID-19
  • We are thoroughly disinfecting door handles, counters, seat armrests, handrails and all shared surfaces prior to, during and after every performance.
  • In event of multiple performances occurring on the same day, a minimum of 2 hours will be allotted between performances and events to allow for ample cleaning and sanitization. 
  • Hand sanitizer stations are available at each entrance, throughout the building and at points of entry to all event spaces.
  • Restrooms are open and will be cleaned and sanitized regularly. 
  • Patrons will be encouraged to maintain good hygiene at all times – hand washing, sanitizing and social distancing.

Tickets and Seating

In accordance with the CDC and State of Ohio guidelines, our theater seating has been reduced for proper social distancing. In the Fairfield Community Arts Center theater, our maximum seating capacity is 35 of the 237 seats. Seats are sold in groups of up to four family members or members of the same household, and groups are located at least six feet away from each other in all directions, as shown in this seating chart:

covid seat map

  • We have eliminated seats in the first 3 rows to provide more distance between the patrons and the stage, and seats on the aisle to provide more distance between patrons.
  • Tickets may be purchased for groups of up to four people. Groups larger than four will not be seated together. You will not be seated within six feet of patrons not in your family/household group.
  • Doors to the house will open 45 minutes prior to the performance to minimize congestion at theater entrance, and start times may be relaxed to ensure that patrons have adequate time to enter without crowding.
  • Floor markers and signage will be used to direct foot traffic and aid in social distancing.
  • If an intermission is held it will be brief and patrons will be required to wear facial coverings when going out to the café or restrooms.
  • Patrons will be dismissed from the theater by rows at conclusion of performance to ensure social distancing is maintained as they exit. Multiple exits will be used to minimize congestion.
  • Signage will be located on the seat back in front of patron’s seat indicating their exit direction.
  • Performance programs/playbills or other materials will be available via touchless QR code located on seat back in front of patron’s seat. No printed programs/playbills will be offered or available. 
  • Performers on stage will maintain a minimum distance of 12 feet from the nearest audience member to ensure that no potential contact can be made.

Concessions

  • FCAC’s café will be open before select events with a variety of alcoholic and non-alcoholic beverages, along with pre-packaged snacks.
  • Clear partitions have been installed between the bartenders and patrons.
  • Floor markers will be used at café to help maintain social distancing.
  • Patrons must adhere to social distancing guidelines while waiting to be served.
  • Drinks and snacks must be consumed at patron’s ticketed seat within the theater. No loitering at the café or lobby will be allowed.

Cancellations

  • If Butler County is elevated to the risk level purple, all events will be cancelled or postponed until the level is lowered.
  • If for any reason we must cancel performances we will honor your commitment to us by offering a full array of ticket exchange and refund options.
  • In the event of a cancellation or rescheduled show, ticket holders will be notified via email. FCAC will also post updates on cancellations on our website and all social media.

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Please Note: The health and safety of our patrons is our main priority. The Fairfield Community Arts Center will endeavor to comply with state orders and CDC guidelines on social distancing, face coverings, and capacity. You acknowledge and agree that The Fairfield Community Arts Center nor The City of Fairfield Parks & Recreation Department shall not be responsible for any illness to yourself or your family/household and any corresponding damage, claim, or expense, of any kind, that you, your family members, or your household may experience or incur in connection with contracting COVID-19 as a result of visiting The Fairfield Community Arts Center.